EU Customer service

About us

Konkurrent is an Amsterdam based record company and distributor with inhouse promotion and marketing. On our site you’ll only find artists and releases we work with. Our key territory is Benelux, but all EU customers are free to order. This page will provide info if you intend to order from the EU outside Benelux.

In stock

Our site is in dutch. Please note that 'Op voorraad' means 'In stock'. If you don't read this, it's fine to order, but we can't ship immediately.

Cookies

Our site only uses functional cookies. Further we use Google Analytics and is it possible on the item pages to share these through Facebook, Pinterest en Twitter buttons. So you can (possibly) expect cookies from these four parties.

Search

You can search for artist, title, label and more. If you can’t find what you’re looking for, feel free to send a mail to webshop@konkurrent.nl.

Order

Simply use the ‘Koop’ button to add to your shopping card. It’s always possible to remove items or change quantities. You can easily continue searching our site or go to checkout through the ‘afrekenen’ button.

Payment

• Bank transfer (SEPA, SOFORT)
• Paypal
• Credit card (Visa, Mastercard, American Express)

All payments will proceed through the secure server of Mollie. Konkurrent doesn’t have or keep bank/creditcard details.

Login

Login takes a few seconds with the advantage of keeping your order and shipping info. But there’s no need to login.

Shipping costs within EU

• CD, 7” or DVD € 7,00
• LP €10,00

Send and delivery

We ship from Monday til Friday. Weekend orders will be processed on Monday. We ship with PostNL and DHLVerzenden gaat via PostNL en DHL. Estimate delivery times within EU vary from 1-5 business days.

Delivery of items in stock, backorder or preorder

If you order items which are partly in stock, we’ll ship when all is in. It’s always possible that items go out of stock just when you order or that. In case of items turning out to be unavailable we always offer the option of an sending and alternative or give a refund.Pre-order will be shipped close to the release date.

Newsletter

Even if it’s in dutch, feel free to subscribe to our newsletter to receive 1-2 times a month an update on new releases, promotial campagins and whatever our artists are doing, Subscribe/unsubscribe only take a few seconds.

Contact

Please mail us at webshop@konkurrent.nl. Expect rapdi replies during daytime from Monday til Friday.

Defectives

We pack very carefully en can’t take responsibility for transport damage. If anything goes wrong, drop us a mail to find a solution.

Right of withdrawal

For right of withdrawal you can return all items within 14 days after purchase. Of course the items should be undamaged/unopened. Cost of return shipment is on your account. We refund after the returns have arrived.

Privacy

We are careful with your privacy and will never give them to third parties. All payments will proceed through the secure server of Mollie. So Konkurrent doesn’t have or keep bank/creditcard details.

Company info

Konkurrent
Nieuwendammerkade 62
1025 LZ Amsterdam
BTW NL802558197B01
KvK Amsterdam 33259785
020-6844153 (b2b only, all webshop contact to webshop@konkurrent.nl
info@konkurrent.nl
www.konkurrent.nl